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Privacy Policy

At esimmx, we are committed to protecting the privacy and personal data of our clients, making us responsible for their collection, use, protection and conservation, in accordance with the Federal Law on Protection of Personal Data Held by Private Parties.

We collect the following personal data from our clients:

  • Full name

  • Home

  • Email address

  • Phone number

 

At www.esimmx.com we offer you three different payment methods, Stripe, Mercado Pago and Paypal, therefore esimmx at no time has access to your banking and payment information (credit or debit card number).

By registering on the website or making a purchase, the user agrees to the use of his or her personal data for the following purposes:

  • Process and send digital products by email and/or WhatsApp.

  • Keep customers informed about the status of their orders by email and/or WhatsApp.

  • Resolve billing and payment problems by email and/or WhatsApp.

  • Provide technical support and customer service by email and/or WhatsApp,

  • Send information about promotions, discounts and new digital products by email and/or WhatsApp.

 

It is important to emphasize that we do not transfer personal data to third parties, except in cases where it is necessary to comply with our contractual or legal obligations.

For the peace of mind of our customers, we implement physical, technical and administrative security measures to protect personal data against unauthorized access, disclosure and misuse.

The owners of personal data have the right to access, rectify, cancel and oppose the processing of their personal data. These rights can be exercised by means of a request addressed to our customer service department with the email address esimmx1@gmail.com

At esimmx we reserve the right to make changes to this privacy notice at any time. In the event of major changes, customers will be notified through our website or by email.

By using our services, customers accept the terms and conditions set forth in this privacy notice. If you have any questions or concerns about our processing of personal data, you can contact our customer service department at the email address esim.soporte@gmail.com

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